The Storyboard Framework

The Storyboard Framework for a Compelling Message that Resonates with Customers 

When it comes to marketing, grabbing the attention of customers and effectively getting your brand’s message across can be quite challenging. How do you create a message that really connects with your audience, gets them interested, and motivates them to take action? That’s where the StoryBrand Framework comes in. It’s a powerful method that uses storytelling to craft a clear and engaging message that customers actually want to hear. In this article, we’ll explore the ins and outs of the StoryBrand Framework. We’ll look at its core principles and give you practical tips on how to apply it to your business. Whether you’re just starting out as an entrepreneur, have experience in marketing, or simply want to improve your communication skills, the StoryBrand Framework offers a game-changing approach to engaging customers and achieving impressive results. 

What is the StoryBrand Framework? 

The StoryBrand Framework, popularized by marketing expert Donald Miller, is a powerful tool that allows businesses to captivate their audience and achieve remarkable results. By leveraging the narrative structure found in compelling films and novels, the Brandscript model provides a template that helps businesses craft engaging and memorable brand messages. Recognizing that the average person spends a significant portion of their time daydreaming, except when engrossed in reading or watching a movie, the StoryBrand approach taps into our innate fascination with stories, effectively capturing and holding our attention. 

What is the Core Idea? 

It’s important to remember that customers are primarily interested in how your products or services can help them solve their problems, rather than the backstory of your company. They want to be the main character in a story where they have the ability to overcome their challenges using what you offer. The StoryBrand framework breaks down this process into seven steps: 

  1. Understanding what customers truly want 
  1. Identifying the problem they’re facing 
  1. Positioning your company as their guide while they take on the hero role 
  1. Clearly explaining the necessary steps to engage with your business 
  1. Motivating them to take action 
  1. Showing them the potential successes they can achieve by choosing your offerings, 
  1. Highlighting what they might miss out on if they don’t choose your product or service.  

By following these steps, you can create a compelling narrative that puts customers in control and encourages them to use your solutions. 

The Storyboard Framework

What are practical tips for applying StoryBrand? 

StoryBrand provides a method that helps you effectively communicate with your customers and get them more engaged with your brand. Here are some practical tips for putting the StoryBrand approach into practice: 

What do customers truly want? 

In order to succeed in a competitive market, businesses must focus on understanding what their customers want and need. By really getting to know our target audience, we can customize our products or services to provide solutions that help them achieve their goals. This approach puts the customer in control and gives our brand a clear sense of direction and purpose. By constantly adapting to meet our customers’ desires, we can create a compelling story where their needs and dreams drive our business’s success. 

What problem are they facing? 

When people hear about your company, they should immediately know what problem you solve. If you don’t clearly define the problem you address, people will likely forget about your business. The reason people contact you, visit your website, or come to your store is because they have a problem and need your help to solve it. It’s important to understand their problems and offer a solution that catches their interest. By understanding their needs and providing a helpful solution, you can build a strong connection with your audience. 

Guiding Them 

When your company becomes the trusted source that helps customers solve their problems easily, you not only attract more attentive listeners but also gain a reputation as an expert they rely on for solutions. By understanding their needs, you can provide personalized assistance and make their journey smoother. By being their reliable guide, you can assist customers in reaching their goals effortlessly, building trust and long-term relationships in the process. 

The Storyboard Framework

What’s the Plan? 

The guide is always there to assist with a plan. What is your approach? According to StoryBrand, it’s wise to use a simple 3-step plan so that customers can say “yes” right away. Even if your process consists of 10 small steps, customers don’t need to know all the details to get started. Keep it simple, or else you’ll lose customers. For example, a business coach can say: “I believe you can achieve your financial goals much sooner than you think. 

  1. Initial consultation 
  1. Discuss your financial goals 
  1. You will receive a personalized financial plan 

Take Action! 

After sharing your plan with the customer, it’s time to ask them to make a purchase or take action. Customers usually need a nudge to make a decision, so it’s important to be clear and straightforward in your request. You want the customer to understand what you’re asking for. A common example of a clear request is “Start now” button to encourage people to begin their journey to financial success. 

Show Success 

Let’s consider the case of a business coach who assists individuals in achieving their financial goals faster. Your clients need to have a clear understanding of how their lives will improve once they engage your services. It is crucial to use the right language and visuals that enable customers to envision their success through your coaching program. Picture a client who has achieved financial stability and success, confidently managing their finances and enjoying the rewards of their hard work. By employing compelling imagery and persuasive words, your clients will grasp how they can attain their desired financial outcomes with your program. 

Prevent Failure 

Lastly, it’s important to highlight the negative repercussions of not availing yourself of the products or services offered by a business coach who helps individuals accelerate their financial plans. As a brand, it is crucial to effectively communicate this aspect. By clearly illustrating the potential adverse outcomes of not opting for your program, customers can understand what they stand to lose out on – such as missed opportunities for financial growth, delayed progress towards their goals, and a lack of financial security and confidence. 

So, how does it work exactly? 

With the help of the StoryBrand Framework, you can develop a message that genuinely interests customers. You can capture their attention and achieve better results for your business. With this framework, you can position your company as the guide that can help customers solve their problems and achieve their goals. Remember to tailor the examples and language to your specific context and target audience.